Brain Waves Blog

Community colleges in the United States have long been underfunded and understaffed. That hasn’t stopped them from serving as a vital resource to their local communities while educating a student body more diverse than many four-year campuses can claim. 

How would your marketing team shift its content strategy if you intimately understood the differences in how prospective, admitted, and current students talked about your campus? That’s the question Tony Dobies, Senior Director of Marketing at West Virginia University (WVU), found himself asking in the fall of 2020.

We see you. Yeah you, on campus. You've been following Campus Sonar since our founding in 2017. Maybe you saw Liz speak at a conference; maybe you listened to a podcast episode that featured a Sonarian. Or maybe a friend or colleague of yours told you to check out this new agency called Campus Sonar. 

Harvard and Yale. Ohio State and Michigan. UNC and Duke. Competition within higher ed exists on several different playing fields. Some campuses compete for a coveted top spot in academic rankings. Others exist in close geographical proximity, competing with each other for local and regional students. Others compete primarily on the turf or hardwood, but substantially differ academically. 

We’re sharing a sneak peek into the types of insights our client partners get by digging into some aspects from our report, Social Listening Benchmarks for Higher Education: January 2021. If you caught our last blog post, we explored social media as a conversation source and how you can analyze your campus’s online conversation against a comparable sample. Now we’re looking into news as a content source and how sites labeled or promoted as news sources can inform your content strategy. The posts should give you an idea of the depth of analysis and insight you can get as a partner.

We’re sharing a sneak peek into the types of insights our client partners get by digging into some aspects from our report, Social Listening Benchmarks for Higher Education: January 2021. It’s intended to support you in analyzing your campus’s online conversation behavior against a comparable sample. The report covers online conversation trends in higher education and institutional benchmarks by enrollment size and type. But we also looked at where these conversations were happening—what were the sources of the conversations? It’s important to understand where your annual conversation occurs. It informs where to invest your time and effort, and guides your overall content strategy.