Brain Waves Blog

Prospective students are giving you a roadmap to their college decision in their conversations with peers on Reddit. Trends and insights from a decade of social intelligence research identified five themes students and families value in college admissions—get the report. We expanded on the strategies in the report to share more recommendations and examples to connect with and appeal to right-fit students. Use the ideas that fit your audience and community to meet and exceed enrollment goals.

I love regional public universities—I’m the product of one (Go Pointers!) and an incoming alumni board member. During my 20+ years in higher education I’ve worked with many regional publics and understand the outsized role they play in the industry.

Social intelligence is a growing global industry. Insights gleaned from publicly available online conversations inform billion-dollar entertainment productions, real estate and technology decisions for new restaurant chains, and product formulary for food and beverage companies amidst emerging consumer health concerns.

What movements are gaining momentum within higher education, and why? 

Educators have discussed social intelligence for over 100 years. So why am I still asked to introduce the topic to leaders so often? Perhaps because language has evolved in ways that make it hard for us to recognize the innovative application of a century-old concept that now means more than one thing. I bet you’re just as nerdy as me; let’s break it down.

Your social media manager isn’t the right person to determine how you use (or don’t use) social listening. And they’re not the only end user of insights—far from it.