March 13, 2019
An institution’s online conversation volume is an indication of how many people are talking about it. Once you know the conversation volume for your institution, you can segment it to see who is talking about you, what they’re talking about, and where they’re talking. All of this helps you better understand the conversation about your institutional brand and create a strategy that resonates with your audiences.
February 27, 2019
I’m teaching a new class dedicated to social listening this semester in the Department of Advertising, Public Relations, and Media Design at the University of Colorado Boulder. Recently I was asked, "Why so narrow of a focus?”
February 20, 2019
If you’re paying attention to the news (I don’t blame you if you choose to tune it out), a lot of folks are talking about accessibility in a digital space, but you may not know how it applies to you, your job, or social media.
February 13, 2019
During my first week as social media manager at Texas State University (@TXST) I opened my laptop to take a look at my listening dashboard and almost had a heart attack when I saw a post from an account called @TXSTstudents.
January 30, 2019
The competition for current and prospective students is tough and how you interact with them on social can make all the difference. You can turn your institution’s platforms into robust and valued assets by tailoring your social strategy to prioritize recruitment and retention. At Seneca College, we’ve had great success with five strategies.
January 16, 2019
Higher education is currently one of the most competitive industries in the world, generating £95 billion for the UK economy and $1 trillion for the U.S. economy. Analysts at Technavio forecast the global higher education market to grow at a CAGR of more than 12 percent by 2023.