Brain Waves Blog

Strong campus brands positioned with social intelligence

May 29, 2025

A strong brand is a strategic advantage. In good times it helps you grow faster, and during times of uncertainty and change it’s a powerful anchor. A strong brand means you have increased audience confidence, greater credibility among public and private stakeholders, and a foundation to make challenging and innovative decisions. Your brand isn't just about visibility—it’s about credibility and building trust over time.

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Brain Waves Blog: Proactive Strategies for Navigating Reputation Management

Proactive Strategies for Navigating Reputation Management

October 24, 2024

Brand and reputation management is one of the earliest and most significant applications of social intelligence. In the current higher ed landscape, reputation management issues surface almost daily. This broad topic stretches across all areas of campus and includes things inside and outside of your control. But you do have control over when and how you prepare for and respond to each situation. 

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How One Campus President Is Building Trust: An Interview

How One Campus President Is Building Trust: An Interview

September 11, 2024

We’ve shared our strategies and recommendations for how leaders can rebuild trust on campus, but it’s not always as clear-cut to put it into practice. When we developed our social intelligence research, we had the opportunity to share it with Rebecca Ehretsman, president of Wartburg College. She shared some thoughts on the implications of our research.

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Building Trust in Divided Times, Brand Insights

Building Trust in Divided Times

August 28, 2024

Last academic year ended tumultuously for many campuses with protests and graduation converging at the end of the semester. We’ve spent some time thinking about how campuses can reimagine, reframe, and rebuild their place in communities and society—and the public’s trust—amidst the current state of unrest in the Middle East and on many campuses. A key concern is understanding how to center our audiences and their needs when we know they’re far from homogenous.

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The Power of Alumni: Engagement Strategies to Advance Your Campus, Brand Insights

The Power of Alumni: Engagement Strategies to Advance Your Campus

August 21, 2024

Alumni are a valuable asset and nurturing relationships with them contributes to the future success of your campus. Proud alumni share their experience with others to potentially sway an undecided student or make a gift to help current and future students shine even brighter on campus. Their authentic campus outcomes stories strengthen audience connections and generate positive affinity for your brand. 

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