What's on our minds in the world of social listening? Brain Waves keeps you up-to-date on what we're thinking about at Campus Sonar, introduces you to key influencers who are working to push the industry forward, and profiles campuses that are seeing strategic impact from social listening.
Chelsea O'Brien is the Coordinator of Tutoring and Academic Support at Genesee Community College, located in western New York. She presents at conferences on student veterans, nontraditional students, and international graduate students. Her research focuses on how we can help students be successful, however students define success. You can find Chelsea on Twitter and LinkedIn.
If you're doing something interesting with social listening, we want to know! Tell us your story and how you're using social listening to drive strategy on your campus. Become a guest blogger for the #BrainWavesBlog.